Owner Frequently Asked Questions
Practical answers about professional management, leasing, rent disbursement, reporting, and property onboarding.
What to expect when Direct Realty manages your rental.
These answers are general website information. Your signed property management agreement and property-specific instructions control the actual relationship.
For legal, tax, insurance, or investment advice, consult the appropriate licensed professional.
Yes. Direct Realty is a licensed Texas real estate brokerage and property management company. The company license number shown on the current website is License # 9007046-BB.
Residents have online access for maintenance requests, and urgent situations are routed through the company’s designated after-hours process. Routine owner communication is handled during normal business hours.
Yes. Owner disbursements are made through ACH after funds clear and the monthly accounting cycle is completed.
Direct Realty prepares and executes the lease as the owner’s authorized property manager under the management agreement. Owners receive access to applicable documents through the owner portal.
Yes. Direct Realty is a full-service brokerage offering property management, leasing, buyer representation, and seller representation.
Rental proceeds are distributed by ACH through regular monthly owner disbursements, subject to collected funds and property expenses.
Residents can pay through the online portal. Direct Realty monitors payments, documents communication, and follows the lease process for delinquent accounts.
Most residential leases are written for approximately 12 months, with renewal decisions based on owner direction, resident performance, market conditions, and property plans.
A typical deposit may be approximately one month’s rent, but the final amount can vary based on the property, application, screening results, and applicable requirements.
Onboarding can begin after the management agreement, property information, funds, keys, and required documents are received. The exact timing depends on whether the property is vacant, occupied, or already listed.
Direct Realty focuses on residential rentals, including single-family homes, condominiums, townhomes, and qualifying 1–4 unit properties.
Owners receive monthly financial statements and online access to property transactions, documents, maintenance information, and year-end reporting.
Security deposits are maintained in the appropriate property management trust account and handled according to the lease and applicable Texas requirements.
Still deciding whether management is right for you?
A consultation can help you compare expected rent, property condition, risk, and the time required to self-manage.
Ask an Owner Question
Tell us what you need and a member of the Direct Realty team can follow up with the appropriate next step.